Listening and effective leadership

Research tells us that as a society, we aren’t such great listeners. Too often, we’re so focused on what we’re going to say next that we don’t take the time to really hear what others have to tell us. As a business leader, though, being a good listener can have a variety of benefits, such as helping you hone in on important issues and find solutions to problems.

Becoming a better listener is pretty simple. Start a dialogue by asking your employees regularly, ‘What do you think?” It’s a great way to start a conversation! Without realizing it, your sincere engagement and honest listening could pay off in a solid, productive exchange. It’s important to make the time for people at every level of your organization to have the opportunity and time to voice their concerns and opinions.

A second way to become a better listener is to get to know your employees. How well do you really know the people who work for you? You know the saying that everyone has a story? It’s true! One of the most important things you can do with your employees is to take the time to get to know them and their unique life stories. People who feel their managers know, understand and listen to them often will work harder and exhibit greater loyalty not only to their teams but their organizations as well. Your mastery of the lost art of listening also can make others eager to hear what you have to say. Respect begets respect. If you give people the chance to speak and truly be heard, they more likely will give you the same opportunity. It’s one of many great reasons to hone your listening skills.

The same is true from an organizational perspective. At the Utah Association of Special Districts, we listen to our member organizations to learn how we can best help them fulfill their respective missions in the most effective manner. We’ve used feedback to offer a wide array of services and support to help districts throughout the state be successful. We also listen to our members and make their voices heard at the state level. Are you familiar with all of our member benefits and services? Learn more about us on our website.

As part of the family of over 400 special service districts and local districts in Utah, we invite you to play an active role in the future of districts by becoming a member today.